Many thanks to Andrew Barrett/gatoraidab on the MacAdmins Slack for pointing this out. You can now link directly to the Self Service app on managed computers. It even opens the Self Service app if you've modified it to brand it or use a different name! Neato.
To get an idea of how this works, just type in selfservice:// into your browser of choice. If you're on a managed machine it should open up the Self Service application on that device, assuming it's installed.
Now you can link directly to Self Service in your Help Desk portal, emails, even Slack or your internal messaging system! If you'd like to use HTML to link, you can use something like this:
(Be careful with your copy-pasta!)
This will work in any reasonable web environment (though not Sharepoint from my testing, what a surprise).
I hope you find this useful! It's a great way to get people using Self Service that need some extra hand-holding.
Did you find this post useful? Leave me a tip!
💖
ETA: It was pointed out to me that you can use a webpart in Sharepoint to make it work, as it bypasses the security checks of the system. This is dumb. Sharepoint is dumb.
To get an idea of how this works, just type in selfservice:// into your browser of choice. If you're on a managed machine it should open up the Self Service application on that device, assuming it's installed.
Now you can link directly to Self Service in your Help Desk portal, emails, even Slack or your internal messaging system! If you'd like to use HTML to link, you can use something like this:
<a href="selfservice://">Open Self Service</a>
(Be careful with your copy-pasta!)
This will work in any reasonable web environment (though not Sharepoint from my testing, what a surprise).
I hope you find this useful! It's a great way to get people using Self Service that need some extra hand-holding.
Did you find this post useful? Leave me a tip!
💖
ETA: It was pointed out to me that you can use a webpart in Sharepoint to make it work, as it bypasses the security checks of the system. This is dumb. Sharepoint is dumb.
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