Let's say you're working on a Self Service policy and it makes sense to give people a way to email you or your team about the installer or service. For example, you are getting ready to migrate to Google for Work and want to let people know they can request an account on your evaluation domain or have them opt-in to your pilot user group (this just got real). The supported markdown language for Self Service descriptions does make this possible.
Here's how it works:
- Set up a new policy in your JSS with the installer for the app you want to deploy and make it available in Self Service. Add a description.
- In the description, enter your mailto: link as follows:
You'll then get the link you see above! When someone clicks on the link in Self Service, it'll open up a new email in their default mail client.
If you want to get really fancy, and/or make it easier on folks to submit a request that makes sense, you can put a subject into the mailto: like so:
When the link is clicked with that subject line added as per above, the email that it creates will include the subject line you specified.
(As always, be careful with your copy-pasta!)
Pretty easy. And hey, if your colleagues read the descriptions they'll have a handy way to get in touch with you if needed. Nice!
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Here's how it works:
- Set up a new policy in your JSS with the installer for the app you want to deploy and make it available in Self Service. Add a description.
- In the description, enter your mailto: link as follows:
[helpdesk@company.com](mailto:helpdesk@company.com).
You'll then get the link you see above! When someone clicks on the link in Self Service, it'll open up a new email in their default mail client.
If you want to get really fancy, and/or make it easier on folks to submit a request that makes sense, you can put a subject into the mailto: like so:
[helpdesk@company.com](mailto:helpdesk@company.com?subject=Google for Work Account Request).
When the link is clicked with that subject line added as per above, the email that it creates will include the subject line you specified.
(As always, be careful with your copy-pasta!)
Pretty easy. And hey, if your colleagues read the descriptions they'll have a handy way to get in touch with you if needed. Nice!
Did you find this post useful? Leave me a tip!
💖
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