To try to encourage my users to dig around a bit more, I came up with a "policy" that might help them see the bigger picture.
So I've seen quite a few complaints on JAMF Nation about the Self Service app's landing page not giving users any kind of intuitive visuals to get them to see all of the apps available in Self Service. It's kind of true; there are categories listed on the side, but what's to say that the featured apps on the main page don't just encompass those categories?
To try to encourage my users to dig around a bit more, I came up with a "policy" that might help them see the bigger picture.
I created a "policy" that is really just a dummy policy. The title says it all; "Browse Categories for More Apps." When a user clicks on that, they'll see a message:
"Make sure you browse the categories to the right to see all the apps available through the App Store!"
When they click the Got it! button, it just runs an inventory update, because why not? For them they don't really see any difference. The hope is that seeing that icon on the home page, or at the very least reading the title, will encourage them to click on the categories to see more.
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To try to encourage my users to dig around a bit more, I came up with a "policy" that might help them see the bigger picture.
I created a "policy" that is really just a dummy policy. The title says it all; "Browse Categories for More Apps." When a user clicks on that, they'll see a message:
When they click the Got it! button, it just runs an inventory update, because why not? For them they don't really see any difference. The hope is that seeing that icon on the home page, or at the very least reading the title, will encourage them to click on the categories to see more.
Did you find this post useful? Leave me a tip!
💖
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